FAQ

Lead Times

Our Animal Heads and Wallflowers are all handmade to order which therefor means they take a little time to create and be ready for your homes. Our current make time is up to 2 weeks (leaving a slight extra few days during peak seasons and during a sale period) we do however endeavour to get all orders out the door as soon as possible. Shipping times are in addition to this with up to 5 days in transit with our shipping provider Sendle. 

Returns/Exchanges

As most of our products are made to order we do not offer returns for change of mind or incorrect size/colour selections. Please double check your item selection at checkout

Our made to order products are quality checked before shipping and are only sent in the best condition. If your item has been damaged during the shipping process, please seek advice from the shipping service.

We pride ourselves on quality construction for all of our products and only want to provide the best quality products for our customers.

Liability/ Responsibility

we are not Liable or responsible in any way for safety or injury of any persons when using our products. All products should only be used with full adult supervision. Our Animal Heads and Wallflower Arrangements are for decorative purposes only and are never to be used as a toy and left unattended with a child.

Thank you in advance for supporting Australian small business.